Skip to main content

Customer Return helps you to win more clients.

Sales is fickle and it’s too easy to miss out on the clients you deserve.

At Customer Return, we help businesses communicate their value and do their expertise justice so they can attract more of the ideal clients they deserve.

We have delivered workshops and programs to over 150 businesses over the last 13 years, from start ups right through to corporate clients like Westpac, American Express, and National Australia Bank.

Meet our founder,
Nathan Williams.

Nathan is the ‘Pitch Coach’ for financial, marketing and professional services firms who want to better communicate their value and attract more ideal clients.

After being awarded the 2013 Key Person of Influence Pitch Award, Nathan has gone on to coach and judge Pitch Competitions and uses this expertise to help businesses boost their conversions.

Nathan holds a Master of Management from the Macquarie Graduate School of Management and presents regularly for industry groups, associations and CEO networks.

When he’s not working, you’ll find Nathan spending time with his wife and two daughters, reading sales and marketing books or trying to maintain some level of fitness so he can take his place in the over 40’s Old Ignatius cricket team!

Sales shouldn’t be a dirty word.

At Customer Return, we’re not about trying to turn you into a slick salesperson or someone you’re not.

In fact – finding the right message which resonates with your prospects is our obsession, so you can talk less and sell more in your own unique way.

We help you communicate your value clearly, concisely and with confidence – so you can attract more of the ideal clients you deserve without becoming ‘that’ salesperson.

  • We experienced a 300% increase in leads in just three weeks and now have a more effective way of engaging prospects and attracting referrals.
    – Lambros Photios
    Director, Station Five
  • I now have more confidence conveying my message, going from a 15% conversion rate to 100% over the last 3 months.
    – Ben Weeding
    Partner, LGen Solutions
  • We now have content I can confidently use for brochures, websites and sales conversations. I’ve already seen a 40 – fold return on investment in 5 weeks.
    – Neal Ashworth
    Founder & Director, White Gorilla Developments

    What you can expect when you work with us:


    We are always striving to help clients maximise their potential.


    We simplify the complex, so clients can act with confidence.


    We do a deep dive on your sales challenges, so we can deliver the biggest impact.


    We always have our client’s best interests at heart, no exceptions.