Structure Your Sales Process
No more ‘winging it’
Offer More Value
Be easy to buy from
Attract More Ideal Clients
Get the clients you deserve
Not mentioning your other services is hurting your business.
Most companies with 5 services have customers paying for only 1.5 of them.
While professional, service and support staff often ‘stay in their lane’, not realising the chance to offer more value is an opportunity gone begging.
Do you find yourself thinking:
- Why don’t my clients buy more?
- How can my business offer more value?
- Why don’t my teams cross refer clients to other services?
While getting new clients is great, don’t forget about the gold already in your database.
Offer your clients more value
Get a sales strategy to best engage clients and deliver more value.
No more sales silos
Finally everyone is on the same page. Even non-sales staff will feel comfortable having sales conversations!
Increase revenue from new and existing clients
Ensure clients understand your full service offering, so they can buy more and stay
longer.
Upselling and cross-selling can take the pressure off getting new business.
Sometimes the best sales opportunity is right under your nose.
It’s easy to talk with clients every day, but miss the opportunities to add more value.
With 15 years of experience helping companies optimise their new and repeat business, Customer Return provides you with a proven strategy to implement across your business.
Sales review
We evaluate your current sales approach to provide a strategy report, outlining key
priorities with timeframes to inform our workshop content.
Half day workshop
Build your sales strategy, messaging and process, so you can implement with ease. This can
be run with your sales team, management group or firm, in an online/offline meeting or
conference setting.
Sales strategy doc
A bespoke sales strategy doc is provided with full content,
key points and checklists for your sales process, so you won’t have to suffer from sales
FOMO again.
Coaching session
Stress-test your sales strategy so you can fast track your results and ensure it keeps working
for you when it counts.
What to expect when you book a free sales review:
“How can we generate more revenue?”
In this call, we will:
- Talk about your sales strategy
- Understand your goals and priorities
- Provide key recommendations to clarify your sales process
It’s time to attract more of the ideal clients you deserve.
FAQ’s
Who is this for?
Small to large businesses benefit from Customer Return programs. We tailor our programs to your business and can run them for sales teams, management groups, or in a meeting or conference setting.
Will this be good value?
We never want to take on a client unless both parties are confident of getting a 3-fold return on investment within 3 months of implementation. While it’s easy to underestimate the cost of low conversion and referral rates, sub optimal client values and long sales cycles… our program is an investment in our clients’ ongoing business growth.
Will this be a fit for our business?
Are you selling a service in a competitive market where prospects can sometimes struggle to choose the best provider? If so, you’re the type of client our program was designed for. A compelling message will help you attract more ideal clients. Visit https://au.linkedin.com/in/nathanwilliamsreferrals for over 75 testimonials from businesses like yours.
How much time will it take?
Our programs require approximately 8 hours investment of your time over 4 weeks, although this can be tailored to your preference and needs. Ultimately this will save you time. As you keep using your new messaging, skills and habits, you’ll attract ideal clients faster and have shorter sales meetings.
How do you help ensure our return on investment?
Our programs are designed to expedite your return on investment by:
- Addressing your biggest challenges and growth opportunities
- Outlining key risks and recommendations to optimise ongoing outcomes
- Capturing your key content in your style, so you are comfortable using it
- Coaching to help fast-track implementation for different scenarios
- Tailoring content and delivering to your team dynamics and business goals
What do you need from me during the program?
All we ask is that you complete our pre-workshop questionnaire so we can tailor our program for you and that you participate in our workshop and coaching sessions so you can implement the content to fast track your results.
